Rider Support

Rest assured, we've got you covered

Mechanical

We advise riders to have their bike tuned up and ready to ride prior to event day. However, if you find you need mechanical support on event day, mechanics will be available at all Rest Stops and roving along the course. Please note that parts will need to be paid for so bring cash or a credit card with you.

Velofix

velofix will be the official on-course bike mechanics. As a mobile bike shop founded with a passion for cycling, velofix will provide pre, post, and SAG support during the event.

LOOK are the official on-course roving bike mechanics. LOOK/SRAM are providers of neutral race support in the world’s best events.

Nutrition

A challenge like this takes plenty of fuel. Thankfully, there will be fully stocked Rest Stations along the course containing athlete food and hydration to keep your ride feeling great.

nuun logo

nuun are the official providers of hydration on course. be it a bike ride, a long day at the office, or a day at home juggling kids, nuun has a tablet and flavor customized to help you stay healthy and hydrated

Medical

Medical personnel will be stationed at the Start and Finish areas, on motorcycles roaming along the course and at all Rest Stops. Our Medical Response Plan is extensive as your safety and care is our top priority.

In the case of an emergency requiring immediate medical attention dial 9-1-1

Timing Services

Professional timing services will be provided to ascertain your official event time. The timing mechanism will be affixed to the back of the bike plate so make sure not to damage yours. Results will be posted live on the website as soon as possible.

IMPORTANT: When attaching the bike plate to your bike, it’s VERY important to NOT bend the timing chips. Keep the bike plate as flat as possible and do not bend or fold the bike plate, otherwise you may break the timing chip and you will not receive an official time.

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