Event Cancellation
Not completing the event
If circumstances where an individual is involved in an accident or mechanical that limits or completely hinders their ability to finish, no refunds will be processed to the participant.
Deferral policy
Participants can now defer their 2023 entry to the following year (2024 RBC GranFondo Whistler) in the event of an injury or scheduling conflict. It is important to note that this policy is only in effect until August 13, 2024, at 11:59 am (PST) and ALL deferrals must be made before that date. After this point, we will have applied for all permits, purchased all event materials and confirmed catering numbers meaning that we have committed all registrations to the event, with no possibility of getting these funds back.
The cost for deferring an entry is $100* + tax and processing fees. Contact Athlete Relations at [email protected] for details.
Transfer policy
Participants can transfer their 2023 registration to another rider for the same year. It is important to note that this policy is only in effect until September 3, 2024, at 11:59 pm (PST) and ALL transfers must be made before that date.
The cost for transferring an entry is $100* + tax and processing fees. Contact Athlete Relations at [email protected] for details.
*Volunteer to Reduce your Deferral Fee by Half!*
Participants who are looking to defer their registration can have half ($50) of their fee waived by volunteering during the event. The volunteer position will be determined with the Volunteer Team and will be chosen to adapt to the needs of both the participant and the event.
To take advantage of this opportunity, please contact Athlete Relations at [email protected]. They will coordinate the transfer fee of $50 +tax and processing, as well as registration for the volunteer position. The deadline to reduce your deferral fee is August 20, 2024, at 11:59 am (PST).
This way you still get to be a part of the event and help out your fellow riders accomplish their ride from Vancouver to Whistler.